Greetings,
As you’re aware, HHM Hotels has transitioned from Birchstreet/Microsoft Dynamics SL to Workday. Our new ERP system has taken significant effort by both our corporate and field team since the implementation on July 1, 2024. I'm happy to report we have made great strides and have settled into our new processes. I kindly request that the field team ensures your suppliers are sending all invoices to
invoices@hhmhotels.com per the OCR Requirements. Attached are the best practices for OCR submission.
Please note, however, that monthly statements/collection letters should continue to arrive directly to the respective HHM Hotels General Manager to review and address accordingly. These should not be submitted to
invoices@hhmhotels.com. It is imperative that these notices are researched and responded to. This will keep the property in good standing with their suppliers.
Below are the Workday reports the properties are able to use to research and respond to suppliers.
• Using the search bar in WD - "HHM - Open Payables" report (this is your aging report-invoices ready to be paid)
• Using the search bar in WD - "Find Supplier Invoices" report (this will pull all status invoices-showing even the invoices we canceled or are in draft)
• Using the search bar in WD - "Check Register" report (this will pull all your check payments)
• Using the search bar in WD - "Find Payments" report (this will pull all payment types, not just checks)