***All supplier invoices/credit memos must be submitted directly from the suppliers to invoices@hhmhotels.com, per the OCR requirements below
***If suppliers are sending invoices to the property via email, mail, etc. please be sure to share these requirements so they can update their systems to send directly per the below guidelines
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Follow the below guidelines for sending invoices into the Workday system via invoices@HHMHotels.com.
• Invoices/credit memos ONLY
o Statements, collection letters, timesheets, quotes, order confirmations,
• Invoice/credit memo must include:
o Bill to Property name and address
o Supplier ‘Remit to’ Company name and address
o Invoice/credit memo number
o Invoice/credit memo date
o PO number (for supplier invoices)
o Item or service detail
o Invoice/credit memo total due
• Email one invoice/credit memo per attachment, per email
o No batches (multiple invoices/credit memos in single attachment)
o No more multiple attachments
• 15 pages max per invoice/credit memo
• All pages required for multipage invoices/credit memos
• Images are required to be complete and legible
• Accepted Format Guidelines:
o PNG, JPG, JPEG attachments (Ingested if greater than 20KB) no max requirement
o PDF, TIF, TIFF attachments are accepted regardless of size
All other file formats will NOT be processed.