Folio - Get Help from the Folio Team
Folio has a number of ways to contact them when you need help. Once you are logged into Folio, you can get help by using the "Help" menu option to see email, phone and text support options OR click the chat icon in the bottom right of the screen to chat with a Folio team member:
Related Articles
Folio Announcement - Vistar, Courtesy Products, Nestle USA, Sherwin Williams
Email sent June 26, 2024 Re: Hot Stuff! Introducing Folio for Courtesy Products, Nestle USA, Vistar Products, Sherwin Williams - Workday Hi Everyone, ***This message is presented to all US properties that have active accounts and or purchase history ...
Folio - Understanding and Managing Suppliers - Vendors
To make purchases and process invoices in Folio, the supplier must be set up in Workday. Types of Suppliers in Folio: Catalog Suppliers: Provide goods and are accessible through the "Catalog" menu. These suppliers are set up with integrations or ...
Folio - Invoice Errors - "Workday Rejected Order" and "Workday Rejected Bill"
As with any system connections requiring data to transfer from one system to another, there will be errors. We have been experiencing failed invoice transmissions from Folio to Workday and are actively working through troubleshooting for correction. ...
Folio - Process Receiving on Folio Order
To process Receiving on your Folio orders, locate the order in the Orders Menu. Use the search bar and filters to help locate the order: Here you can see that we searched for "Warehouse" to see only orders from Chef's Warehouse in all statuses. The ...
Folio - Folio and Workday - Accounts Payable Process Summary
Invoice Submission Workflow Submission: All invoices go to invoices@hhmhotels.com. Distribution: A copy of each invoice automatically flows to BOTH: Folio Workday Property's Role (Folio Processing) The Property processes all supplier invoices in ...