LightSpeed DeviceMaster Activity
Project Summary
The current serial interface solution, Digi Devices, has reached end-of-life and must be replaced. The new standard, DeviceMaster, enables secure, reliable connections between hotel systems—such as key card readers, payment terminals, and other vendor technologies—and current or future Property Management Systems (PMSs). This upgrade ensures that all critical on-property systems can continue to communicate effectively with the PMS.
Reason For Project
To maintain system compatibility, protect guest data, and comply with Marriott and franchise security standards.
Take Action
1. Review schedule, cost and property
2. Assign a property champion to
manage onsite pre-work and day-of
3. Review and complete pre-migration
4. Add email address to safe sender list
ensure project notifications are
Received.
Property Champion Roles & Responsibilities
Complete Pre-Migration IT Checklist
Confirm rack space and power
Review IP address availability (if managed)
Create support contact list for interface vendors
Label existing Digi devices with connected interface names
Complete Interface Verification Form
Attend pre-installation preparation calls with installation vendor
Be onsite on migration day (at least one champion required)
Assist installation technician as needed
Support post-migration testing
(e.g., make a reservation, test phone calls)
Communicate migration details to property staff
* For assistance with finding Date of installation, Completing Pre-Migration IT Checklist, and Interface Verification Form Please Reach out to Contacts below *
With the Subject Heading: (Property Number) - LSPMS Device Master
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