HHM Hotels Corporate Support

HHM Hotels Corporate Support

Any HHM Hotels employee can open a ticket with the corporate departments listed below. Use the table to determine which department to contact for the issue or question you have.

Department
If you need help with...
Link to open a ticket
Department Admin
Information Technology
HHM accounts, computers, networks, applications, IT vendors, IT procurement, etc.
Tim.Klahr@hhmhotels.com
eCommerce
Website content, paid media funding, OTA access, etc.
Hunter.Szymczyk@hhmhotels.com
CRM & Email Marketing
Submitting an Email Marketing creative brief, Cendyn User Access, Cendyn eUpgrade, Reporting, etc
Tana.Fils@hhmhotels.com
Purchasing
Capex, Avendra, Vendors, Intelagree, etc.
Yasmine.Irani@hhmhotels.com
Supplier Management
Supplier set up/changes, 1099s or credit applications, etc.
Michele.Steuber@hhmhotels.com
Procurement Systems
Workday or Folio: Requisitions, receipts, purchase orders, change orders and Match Exceptions on Invoices.
Wayne.Ambrose@hhmhotels.com
Legal
Contracts, licenses, litigation/subpoenas, evictions or other legal matters.
Dan.Liang@hhmhotels.com
Treasury
Bank accounts, MIDs/Credit Cards or Ad Hoc Transactions, etc.
Byron.Purcell@hhmhotels.com
Accounts Payable
Invoice processing, etc
Roshelle.Gordon@hhmhotels.com
Delphi Sales
Requests or issues related to Delphi.
Zetta.Hampton@hhmhotels.com
Revenue Management
Star reports, etc.
Rick.Baker@hhmhotels.com
Finance Systems
Issues related to ProfitSage (BRAINS), Expedia AR Billing or Reporting and Analytics for Workday.
Jennifer.Schram@hhmhotels.com


















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