Note: You can now open a ticket with multiple HHM departments by using the Submit a Ticket button above
Getting Started
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Use the search bar above to find answers to commonly asked questions in our Knowledge Base.
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IT After Hour Emergencies
The HHM IT team has a Manager on Duty available 24/7 to help with emergencies during and after hours. These options should only be used for emergencies where the issue is impacting revenue or guest satisfaction. Some examples of emergencies are:
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Popular Articles
Connect your G: Drive
About: See below to learn how to connect your Google Drive in the Windows File Explorer on your computer. After you have signed in to Google Drive for the first time, it should launch automatically every time you log in to Windows. If your G: drive ...Set your Gmail signature
Open Gmail. In the top right corner, click , then click See all settings. In the General tab, scroll down to the Signature section. If you haven't created a signature yet, click Create new then give your signature a name (example: work, or My ...Turn on 2 Step Verification (2SV) for your Google Account
Click here to view the 2 Step Verification Training Video About: 2 Step verification is a security tool which keeps your HHM Google Account from being hijacked or used by people other than you. Turning on 2 Step verification greatly increases the ...Find the hostname of your computer
About: Your computers hostname is used by HHM IT to identify which computer you are using and where it is located. Hotel hostnames are formatted as H###-WS### for desktop computers and H###-LT### for laptop computers where the ### = property number ...Workday - Helpful Reports for Purchase Orders, Receipts and Invoice Tasks - Rapports utiles pour les bons de commande, les réceptions et les tâches de facturation
Please click here to view the help document - Veuillez cliquer ici pour consulter le document d'aide.